Privacy policy

At our website, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it, and the measures we take to protect your personal information. Please read this policy carefully to understand our practices regarding your personal data.

What Data We Collect

We may collect the following types of data when you interact with our website:

Personal Identification Information: Name, email address, phone number, and postal address when you voluntarily provide them through contact forms or communication.
Technical Data: IP address, browser type, operating system, and other technical information automatically collected through cookies and server logs.
Usage Data: Information about how you use our website, including pages visited, time spent on each page, and referral sources.

How We Use Data

We use the collected data for the following purposes:

To respond to your inquiries and provide customer support.
To improve our website’s functionality, content, and user experience.
To send you updates, newsletters, or marketing communications if you have opted in.
To monitor and analyze website usage to ensure security and optimize performance.
To comply with legal obligations and enforce our terms and policies.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our site is used.

Essential cookies: Necessary for the functioning of the website.
Analytical cookies: Help us analyze site usage and improve performance.
Functional cookies: Remember your preferences and choices.

You may choose to disable cookies through your browser settings; however, this may affect the website’s functionality.

Third-Party Links

Our website may contain links to third-party websites and services, including our social media profile on Social/X: https://x.com/MetroUK. We do not control these external sites and are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers and encryption technologies.
Regular security assessments and updates.
Access controls limited to authorized personnel only.

Despite these efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

User Rights

You have certain rights regarding your personal data under applicable data protection laws. These include:

Right to access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data under certain conditions.
Right to restrict processing: Request limitation of how your data is used.
Right to data portability: Receive your data in a commonly used format.
Right to object: Object to our processing of your data for direct marketing or other reasons.

To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Phone: +44 20 7946 0008
Address: 3 Bakers Yard, London W1U 3AE, England

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.